EvaluAgent

EvaluAgent&s;s software and services help call centres engage and motivate their staff to deliver great customer experiences.

Business Model: SAAS

Revenue: $0

Employees: 11-50

Rankings

Detailed EvaluAgent Information

Geographic Data

EvaluAgent headquarters map

Address: Newcastle upon

City: Tyne and Wear

State: england

Zip: NE1 4XF

Country: GB

Financial Info

Stage:

series a

Raised Last:

$20M

Raised Total:

$21M

Metrics

975,949Website Global Rank

28,048Website Monthly Traffic

Twitter Followers

Description

EvaluAgent is the first Workforce Engagement solution for call centres. We provide the software and services today’s call centres need to truly engage, motivate and empower their staff. Our mission is to make the call centre home to great customer experience through: - Motivating agents with a cutting-edge gamification platform designed specifically for call centres - A unique approach to quality and coaching focused on staff development and what really matters to your business - Capturing multi-channel customer insight to help improve the overall customer experience

Contact Phone:

Contact Email:

Announced Date Company Transaction Money Raised
Announced Date Transaction Number of Investors Money Raised Lead Investors
9/2016 Angel Round $395k
12/2012 Seed Round 1 $242.1k Northstar Ventures
Northstar Ventures
4/2013 Venture Round 1 $384.1k Northstar Ventures
Northstar Ventures
6/2023 Series A $0 PeakSpan Capital
PeakSpan Capital
PeakSpan Capital
PeakSpan Capital
11/2015 Venture Round 1 - Northern Stars
Northern Stars
6/2023 Series A 1 $20M PeakSpan Capital
PeakSpan Capital
11/2015 Venture Round 1 - Northern Stars
Northern Stars
Announced Date Name Price

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