EvaluAgent
EvaluAgent&s;s software and services help call centres engage and motivate their staff to deliver great customer experiences.
Business Model: SAAS
Revenue: $0
Employees: 11-50
Rankings
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Detailed EvaluAgent Information
Geographic Data
Address: Newcastle upon
City: Tyne and Wear
State: england
Zip: NE1 4XF
Country: GB
Financial Info
Stage:
series a
Raised Last:
$20M
Raised Total:$21M
Social
Metrics
975,949Website Global Rank
28,048Website Monthly Traffic
Twitter Followers
Description
EvaluAgent is the first Workforce Engagement solution for call centres. We provide the software and services today’s call centres need to truly engage, motivate and empower their staff. Our mission is to make the call centre home to great customer experience through: - Motivating agents with a cutting-edge gamification platform designed specifically for call centres - A unique approach to quality and coaching focused on staff development and what really matters to your business - Capturing multi-channel customer insight to help improve the overall customer experience
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| Announced Date | Company | Transaction | Money Raised |
|---|
| Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 9/2016 | Angel Round | $395k | 11/2015 | Venture Round | 1 | - |
Northern Stars Northern Stars |
12/2012 | Seed Round | 1 | $242.1k |
Northstar Ventures Northstar Ventures |
6/2023 | Series A | $0 |
PeakSpan Capital PeakSpan Capital PeakSpan Capital PeakSpan Capital |
4/2013 | Venture Round | 1 | $384.1k |
Northstar Ventures Northstar Ventures |
6/2023 | Series A | 1 | $20M |
PeakSpan Capital PeakSpan Capital |
11/2015 | Venture Round | 1 | - |
Northern Stars Northern Stars |
|---|
| Announced Date | Name | Price |
|---|
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