EvaluAgent&s;s software and services help call centres engage and motivate their staff to deliver great customer experiences.
Business Model: SAAS
Revenue: $0
Employees: 11-50
Address: Newcastle upon
City: Tyne and Wear
State: england
Zip: NE1 4XF
Country: GB
EvaluAgent is the first Workforce Engagement solution for call centres. We provide the software and services today’s call centres need to truly engage, motivate and empower their staff. Our mission is to make the call centre home to great customer experience through: - Motivating agents with a cutting-edge gamification platform designed specifically for call centres - A unique approach to quality and coaching focused on staff development and what really matters to your business - Capturing multi-channel customer insight to help improve the overall customer experience
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Announced Date | Company | Transaction | Money Raised |
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Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 11/2015 | Venture Round | 1 | - |
Northern Stars Northern Stars |
9/2016 | Angel Round | $395k | 12/2012 | Seed Round | 1 | $242.1k |
Northstar Ventures Northstar Ventures |
6/2023 | Series A | $0 |
PeakSpan Capital PeakSpan Capital PeakSpan Capital PeakSpan Capital |
4/2013 | Venture Round | 1 | $384.1k |
Northstar Ventures Northstar Ventures |
6/2023 | Series A | 1 | $20M |
PeakSpan Capital PeakSpan Capital |
11/2015 | Venture Round | 1 | - |
Northern Stars Northern Stars |
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