Ubiquity
Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations.
Business Model:
Revenue: $32.7M
Employees: 1,001-5,000
Industries / Tags:
Detailed Ubiquity Information
Geographic Data
Address: 331 Park Avenue S
City: New York
State: NY
Zip: 10010
Country: US
Financial Info
Stage:
private equity
Raised Last:
$0
Raised Total:$8M
Social
Metrics
2,722,037Website Global Rank
6,020Website Monthly Traffic
Twitter Followers
Description
Ubiquity is a multinational business process and call center outsourcing organization dedicated to helping partners improve customer satisfaction while reducing operating costs. The world&s;s leading outsourcer for the fintech and emerging payments sector, Ubiquity offers live customer experience management services, interactive voice response (IVR) solutions, and a comprehensive risk and compliance solution, including fraud investigations, and disputes and chargeback management. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering partners meaningful and actionable business intelligence. Headquartered in New York City, the company’s expanding network includes delivery locations in the United States, Hungary, El Salvador, the Philippines and an innovation hub in Amsterdam, where the company develops artificial intelligence and machine learning technologies to optimize customer service agent performance. Together with its partners, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.
Contact Phone:
+18553382789
Contact Email:
| Announced Date | Company | Transaction | Money Raised |
|---|
| Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 11/2013 | Series B | $0 |
Pritzker/Vlock Family Office Pritzker/Vlock Family Office |
9/2012 | Series A | 1 | $4M |
Armilar Venture Partners Armilar Venture Partners |
10/2021 | Private Equity Round | - | 10/2021 | Private Equity Round | - |
BV Investment Partners BV Investment Partners |
10/2021 | Private Equity Round | - |
BV Investment Partners BV Investment Partners |
10/2021 | Private Equity Round | 1 | - |
BV Investment Partners BV Investment Partners |
11/2013 | Series B | 1 | $4M |
Pritzker/Vlock Family Office Pritzker/Vlock Family Office |
|---|
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Employee Departments
Employee States
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Revenue: 0 - 100000 Employees: Industry: Software |
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Revenue: 0 - 100000 Employees: 11 - 50 Industry: Industrial |
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Revenue: 0 - 100000 Employees: 1 - 10 Industry: Advertising |
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