Ubiquity

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations.

Business Model:

Revenue: $32.7M

Employees: 1,001-5,000

Detailed Ubiquity Information

Geographic Data

Ubiquity headquarters map

Address: 331 Park Avenue S

City: New York

State: NY

Zip: 10010

Country: US

Financial Info

Stage:

private equity

Raised Last:

$0

Raised Total:

$8M

Metrics

2,722,037Website Global Rank

6,020Website Monthly Traffic

Twitter Followers

Description

Ubiquity is a multinational business process and call center outsourcing organization dedicated to helping partners improve customer satisfaction while reducing operating costs. The world&s;s leading outsourcer for the fintech and emerging payments sector, Ubiquity offers live customer experience management services, interactive voice response (IVR) solutions, and a comprehensive risk and compliance solution, including fraud investigations, and disputes and chargeback management. Ubiquity has developed a next-generation technology platform engineered for operational excellence while delivering partners meaningful and actionable business intelligence. Headquartered in New York City, the company’s expanding network includes delivery locations in the United States, Hungary, El Salvador, the Philippines and an innovation hub in Amsterdam, where the company develops artificial intelligence and machine learning technologies to optimize customer service agent performance. Together with its partners, Ubiquity is pioneering a new approach for maximizing the potential of every customer contact.

Contact Phone:
+18553382789

Contact Email:

Announced Date Company Transaction Money Raised
Announced Date Transaction Number of Investors Money Raised Lead Investors
10/2021 Private Equity Round - BV Investment Partners
BV Investment Partners
11/2013 Series B $0 Pritzker/Vlock Family Office
Pritzker/Vlock Family Office
9/2012 Series A 1 $4M Armilar Venture Partners
Armilar Venture Partners
10/2021 Private Equity Round -
10/2021 Private Equity Round - BV Investment Partners
BV Investment Partners
10/2021 Private Equity Round 1 - BV Investment Partners
BV Investment Partners
11/2013 Series B 1 $4M Pritzker/Vlock Family Office
Pritzker/Vlock Family Office
Announced Date Name Price

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