Greenwood Hall

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City: Los Angeles

State: California

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Country: United States

Serving one student at a time, Greenwood Hall (OTCQB:ELRN) helps colleges and universities powerfully advance their mission of increasing enrollments, creating positive student experiences, and enhancing learning outcomes through a blending of education and business best practices and technology throughout the entire student lifecycle. G&a;H helps recruit, retain, and service student populations from the first contact through graduation, and beyond including turn-key strategic planning, staffing, facilities, best practice implementation, technology and management. Services include lead generation, lead qualification, enrollment counseling, recruiting, retention counseling, default management, 24/7student concierge, IT support, career advising and placement, financial aid support and advising and alumni relations. G&a;H started in 1997 as a call center addressing the needs of direct response advertisers. G&a;H has grown into a customer relationship management firm with locations in Santa Monica, CA, Phoenix, AZ and Bryan, TX that serves the contact management needs of education institutions, major non-profit agencies and consumer brands. G&a;H has the expertise, technology, systems and training processes in place to cost effectively and professionally handle hundreds of thousands of inbound and outbound calls per month, scalable to handle millions of calls for special projects. G&a;H features state-of-the-art contact center technology supporting 24/7 multilingual inbound and outbound calls, web chat, click-to-chat, text messaging and instant messaging.

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