Witness Systems

Witness Systems (NASDAQ: WITS) provides the contact center industry&s;s first integrated performance optimization software suite

Business Model: B2C

Revenue: $0

Employees: 501-1,000

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Geographic Data

Witness Systems headquarters map

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City: Melville

State: New York

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Country: United States

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$0

Raised Total:

$0

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Description

Witness Systems (NASDAQ: WITS) provides the contact center industry&s;s first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance. The browser-based eQuality(R) software is comprised of compliance, high-volume and business-driven recording solutions for customer contact centers and IP telephony, as well as performance analysis and actionable learning applications. The closed-loop suite enables companies to capture and retrieve, learn and train, and report and analyze customer interactions and back office transactions to develop staff, increase revenue, reduce costs, and achieve greater customer retention and loyalty. An integrated business consulting, implementation and training methodology provides services to support an effective, rapid deployment of eQuality that enables organizations to maximize their return on investment.

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Announced Date Company Transaction Money Raised
Announced Date Transaction Number of Investors Money Raised Lead Investors
Announced Date Name Price
12/2004 Blue Pumpkin Software

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