Uncrowd Experience Analytics for Market Share Growth: measures relative CX performance and thus relative attractiveness to shoppers
Business Model: SAAS
Revenue: $0
Employees: 11-50
Address: 5 Wren Road
City: London
State: england
Zip: OX2 7SX
Country: GB
The ground-breaking customer analytics platform Uncrowd’s Friction/Reward Indexing™ (FRi™) answers retail&s;s most fundamental question &s;Why do customers choose retailer x over retailer y?&s; In the era of total and easy access to competing choices, knowing where they stand among those choices is a retailer’s number one priority. With Uncrowd FRi™ retailers can: Win more shopper missions as the preferred option Identify safe opportunities to reduce costs Operationally and strategically optimise effort Most retailers unlock at least $1m additional operating profit using FRi. Value Proposition Knowing why a shopper will choose you over a rival is priceless. Uncrowd’s FRi™ analytics platform with integrated AI and ML provides unparalleled insights into shopper preference, behaviours and likelihood to buy; actionable-insights that make shopping easier, reduce friction, increase reward, slash churn, optimize budgets and reduce costs while optimizing customer acquisition spend and CX budgets in general This is a 100x solution to a holy grail problem. Win more shopper missions with Uncrowd The world’s leading experts on friction versus reward. Our FRi™ platform reveals customer truths "You need to know your Friction/Reward Index™. It tells you how to win more shopper missions, more often. It’s better than NPS and more accurate than C-Sat." Richard &a; Rocky, Uncrowd Founders.
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Announced Date | Company | Transaction | Money Raised |
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Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 11/2021 | Venture Round | $0 |
Arete Capital Partners Begin Capital Matrix Capital Arete Capital Partners Begin Capital Matrix Capital |
11/2021 | Equity | $4M |
Arete Begin Matrix Capital |
11/2018 | Seed Round | $650.1k | 11/2021 | Venture Round | 3 | $4M |
Arete Capital Partners Begin Capital Matrix Capital Arete Capital Partners Begin Capital Matrix Capital |
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