Supportomate

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City: Lansing

State: Michigan

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Country: United States

Supportomate develops an autonomous call-center agent that automates conversations over phone and text channels to help insurance carriers reduce the cost of their sales and customer service processes, using a proprietary conversation learning technology. Our conversation learning technology uses the piles of existing recorded conversations to train a fully-automated voice customer service representative, and can be deployed in the enterprise call-center. Because it learns from the existing calls, our technology is capable of understanding multi-directional open conversations, rather than relying on close-ended pre-scripted dialogues.

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