Rikai Labs

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City: Jingan

State: Shanghai

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Country: China

Rikai Labs engages and educates WeChat users by blending chatbots powered by Artificial Intelligence and Natural Language Processing with live people. Rikai Labs&s; flagship TeacherBot Official WeChat teaches China&s;s 400M English language learners through a blend of chatbot and live teachers. TeacherBot does the majority of the instruction and interaction, while the teacher monitors student progress and steps in when either the bot or the student get confused. The Rikai platform leverages A.I. by ensuring that as the teacher trains the student, he or she is also training TeacherBot so that in the future, when the student or another student asks a similar question, TeacherBot steps in to answer the question. Some key metrics around TeacherBot 250 simultaneous students for 1 teacher 80% lesson completion 15% weekly retention 2% paying users of MAU Rikai Labs&s; chatbot platform also powers chatbots for Visa, Metlife, Publicis, Pernod Ricard, Budweiser, PWC and the talent agency CAA for a variety of verticals that include travel, financial literacy, fan engagement and e-commerce. These chatbots are licensed on a monthly SaaS + services model. The B2B software license has allowed Rikai Labs to reach profitability.

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