Reekon
Semi-autonomous customer service automation platform that handles E-commerce and IT customer inquiries via emails, phone calls and live chat
Business Model: B2B
Revenue: $0
Employees: 1-10
Rankings
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Detailed Reekon Information
Geographic Data
Address:
City: Vilnius
State: Vilniaus Apskritis
Zip:
Country: Lithuania
Financial Info
Stage:
pre seed
Raised Last:
$55k
Raised Total:$55k
Social
Metrics
0Website Global Rank
0Website Monthly Traffic
Twitter Followers
Description
A semi-autonomous customer service automation platform that handles e-commerce and IT customer inquiries via emails, phone calls, and live chat. Reekon identifies the type of question, analyzes the company&s;s knowledge base, FAQs, DBs, historical data – tickets to provide the right answers; integrates with internal or 3rd party systems to perform user-requested actions and assign tasks/tickets to the most relevant live agents or engineers to deliver the best possible customer experience. Reekon helps businesses to improve key CS metrics such as inquiry deflection; average ticket handle time (AHT), costs per ticket, queues and wait time reduction, and improvement of customer satisfaction rates.
Contact Phone:
Contact Email:
| Announced Date | Company | Transaction | Money Raised |
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| Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 8/2020 | Pre Seed Round | 1 | $55k |
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Employee Departments
Employee States
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Revenue: 0 - 100000 Employees: Industry: Software |
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Revenue: 0 - 100000 Employees: 51 - 500 Industry: Education |
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Revenue: 0 - 100000 Employees: 1 - 10 Industry: Blockchain |
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Revenue: 0 - 100000 Employees: 11 - 50 Industry: Industrial |
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Revenue: 0 - 100000 Employees: 1 - 10 Industry: Advertising |
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