Quantum CX
Quantum CX is all about detecting smiles and motivating customer service behavior to smile more.
Business Model:
Revenue: $0
Employees: 1-10
Rankings
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Detailed Quantum CX Information
Geographic Data
Address:
City: Gdynia
State: Pomorskie
Zip:
Country: Poland
Financial Info
Stage:
grant
Raised Last:
$56k
Raised Total:$2M
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Metrics
0Website Global Rank
0Website Monthly Traffic
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Description
Quantum CX created a system that motivates smiling to enhance customer service quality. By detecting smiles and incentivizing behavior, sales and customer satisfactions grew, and employees felt better about themselves. Sensors automatically detect and count smiles. The employee is givens points whenever they smile during a customer interaction or when a customer smiles back. Employees exchange points from their own smiles for prizes and customer&s;s smiles for charity donations. Thanks to that everyone has a good reason to smile. Observation effects makes employees try harder so their overall service excellent results get better. Additionally, the atmosphere at work becomes nicer and customers are more satisfied with the service.
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| Announced Date | Company | Transaction | Money Raised |
|---|
| Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 12/2017 | Grant | 1 | $53.5k |
Space3ac Space3ac |
1/2017 | Seed Round | 1 | - |
Black Pearls VC Black Pearls VC |
12/2019 | Grant | 1 | $55.8k |
Space3ac Space3ac |
11/2017 | Grant | 1 | $840.6k |
National Center for Research &a; Development National Center for Research &a; Development |
12/2015 | Seed Round | 1 | $325.7k |
Black Pearls VC Black Pearls VC |
8/2015 | Grant | 1 | $55k |
EASME - EU Executive Agency for SMEs EASME - EU Executive Agency for SMEs |
8/2013 | Pre Seed Round | $250k | 1/2017 | Seed Round | 1 | - |
Black Pearls VC Black Pearls VC |
|---|
| Announced Date | Name | Price |
|---|
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