Minerva CQ elegantly blends the enterprise workforce with AI to improve customer service, field service, and sales.
Business Model:
Revenue: $0
Employees: 11-50
Address:
City: Sunnyvale
State: California
Zip:
Country: United States
Minerva CQ, a leader in real-time collaborative intelligence for the enterprise, is an AI platform that enables today’s workforce to effortlessly blend with AI during voice and digital conversations to improve agent and customer experiences. In the contact center, the Minerva CQ platform provides real-time agent guidance, automated QA and training suggestions, and business intelligence. In the broader enterprise, Minerva CQ augments agents supporting field technicians with knowledge surfacing so they can tackle complex issues, repairs, and logistics.
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Announced Date | Company | Transaction | Money Raised |
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Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 10/2022 | Seed Round | $3.8M |
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