Home Service AI

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City: Cambridge

State: Massachusetts

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Country: United States

Hosts all across the hospitality industry are always looking for ways to eliminate redundancy and save time. Home Service, an AI concierge and guest support platform, takes care of the majority of guest questions and administrative duties, and only involves a human when absolutely necessary. Hosts create and manage properties on the HS web portal, and sync this functionality to smart speakers like the Alexa or Google Home. Syncing is extremely intuitive and takes less than a minute (we timed it). Hosts also leverage the inherent comfort with communicating with a bot to get relevant and actionable insights. The Home Service portal serves as a hub to get immediate suggestions and feedback about property problems.

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