Help Scout

Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding customer support.

Business Model: B2B

Revenue: $0

Employees: 51-500

Detailed Help Scout Information

Geographic Data

Help Scout headquarters map

Address:

City: Boston

State: Massachusetts

Zip:

Country: United States

Financial Info

Stage:

series b

Raised Last:

$15M

Raised Total:

$28M

Metrics

34,048Website Global Rank

2,427,943Website Monthly Traffic

Twitter Followers

Description

Help Scout provides the affordability, flexibility, and power growing businesses need to scale. It gives you the simplicity to start right away, the power to grow, and the human-centered approach to delight your customers. Loyal customers are at the heart of every growth strategy, and those relationships start with the support team. Help Scout is a dedicated customer support platform built specifically for the needs of growing businesses. It gives you the simplicity to start right away, the power to grow, and the human-centered approach to turn customers into advocates. 12,000+ beloved brands in 140 countries trust Help Scout as the backbone of their support team.

Contact Phone:

Contact Email:

Announced Date Company Transaction Money Raised
Announced Date Transaction Number of Investors Money Raised Lead Investors
10/2011 Seed Round 15 $435k Walter Winshall
Michael Mark
Dharmesh Shah
Michael Dornbrook
David Cancel
Zelkova Ventures
Tony Chen
Steve Reaser
Preston Ford
Jay Meattle
Jason Henrichs
George Mabry
Walter Winshall
Michael Mark
Dharmesh Shah
Michael Dornbrook
David Cancel
2/2017 Series B 1 $6.2M Jay Meattle
Jay Meattle
1/2021 Series B 2 $15M Converge
Lead Edge Capital
Converge
Lead Edge Capital
7/2012 Seed Round $365k
3/2015 Series A 2 $6M CVP Management
Foundry Group
Foundry Group
CVP Management
Foundry Group
Foundry Group
4/2011 Seed Round 1 - Techstars
Techstars
4/2011 Seed Round 1 -
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