ERDM conducts specialized VoC research to identify CX strategies that generate significant increases in revenue.
Business Model:
Revenue: $26.9M
Employees: 51-200
Address: 3 Melrose Ln
City: Little Neck
State: NY
Zip: 11363
Country: US
ERDM conducts specialized VoC research to identify CX strategies that generate significant increases in revenue. ERDM conducts uniquely deep qualitative Voice of Customer (VoC) research to understand how clients’ customers articulate their feelings and detailed expectations for competitively differentiating customer experiences (CX) and personalization. Their goal is to generate deep insights which traditional quantitative research cannot achieve; why customers feel the way they do and what are the detailed and specific actions necessary to improve the customer experience.
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Revenue: 0 - 100000 Employees: 1 - 10 Industry: Blockchain |
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Revenue: 0 - 100000 Employees: 1 - 10 Industry: Advertising |
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