CrowdEngineering builds social CRM solutions, empowering companies to turn the force of their crowds into business advantages.
Business Model: SAAS
Revenue: $23.3M
Employees: 51-200
Address: 101 Federal St
City: Boston
State: MA
Zip: 02110
Country: US
CrowdEngineering builds Social CRM solutions empowering companies to turn the force of their crowds (customers, employees &a; partners) into business advantage. Built upon our patented “smart” system, our software is powered by CrowdForce™: a platform to listen, engage, enlist &a; learn from crowds; and which delivers a robust capability for purposeful crowdsourcing — to augment, enhance &a; reduce the cost of conventional customer service operations (e.g. call centers or outsourcing). Our flagship product Crowd4Care™ helps diverts requests that would go to high-cost call centers to an engaged Peer-to-Peer expert workforce of customers &a; employees anywhere in the world – who can provide quality customer service and peer-furnished support at lower costs: leveraging social channels, online communities, and new possibilities for self service. Recognized as a “vendor to watch” by top industry analysts, CrowdEngineering is a venture backed, private company with operations in the U.S. and Europe. Visit www.crowdengineering.com
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Announced Date | Company | Transaction | Money Raised |
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Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 10/2008 | Seed Round | $350k | 3/2011 | Series A | $4M |
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