BlackBeltHelp
AI-powered 24x7 Student Services Contact Center aiming to reduce institutional costs &a; administrative burden.
Business Model:
Revenue: $3.5M
Employees: 51-200
Detailed BlackBeltHelp Information
Geographic Data
Address: 17th Floor
City: Chicago
State: IL
Zip: 60603
Country: US
Financial Info
Stage:
series a
Raised Last:
$2M
Raised Total:$2M
Social
Metrics
248,071Website Global Rank
280,896Website Monthly Traffic
Twitter Followers
Description
BlackBeltHelp provides 24x7 Student Services Contact Center Technology for students, faculty and staff of higher education institutions. BlackBeltHelp solutions reduce administrative burdens, improve operational efficiencies while expanding access and reducing institutional costs. This is enabled by an AI-powered cloud-based platform offering integrated voice, chat, ticket, email, and bot technology. Our virtual OneStop serves the entire campus lifecycle: * IT * LMS * Switchboard * Admissions/Enrollment * Registration * Financial Aid * Student Accounts/Bursar * Student Services Our solutions are designed to increase retention, completion and constituent satisfaction rates. Our partner institutions experience: * Ability to serve both distance and presence-based students with a highly personalized experience * Resolve 90% of all service inquiries in one interaction * Deliver 90% satisfaction rates * Provide personalized online self-help tools and apps
Contact Phone:
Contact Email:
| Announced Date | Company | Transaction | Money Raised |
|---|
| Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 1/2015 | Series A | 1 | $2M |
EVC Ventures EVC Ventures |
|---|
| Announced Date | Name | Price |
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