BeVocal provides hosted customer automated self-service solutions for communications service providers and enterprise call centers.
Business Model:
Revenue: $0
Employees: 51-500
BeVocal was acquired by
Nuance Communications.
The acquisition happend on 2007-02-22.
Details of the transaction were not public
Address:
City: Mountain View
State: California
Zip:
Country: United States
BeVocal, Inc. provides hosted customer automated self-service solutions for communications service providers and enterprise call centers. The company offers speech-based customer care solutions for the mobile communications market. It provides an integrated suite of voice and data applications, as well as voice hosting solutions. The company offers speech-enabled call routing applications that allow callers to self-navigate; speech-enabled destination applications that automate service interactions; and self-service data applications that are designed to provide a unified user experience. Its self-service system deflects traffic from live agents, as well as executes a range of customer interactions, including new customer service activation, customer care, automated demand generation, purchases, and fulfillment. The company was founded in 1999 and is headquartered in Mountain View, California. As of April 24, 2007, BeVocal, Inc. operates as a subsidiary of Nuance Communications, Inc.
Contact Phone:
Contact Email:
Announced Date | Company | Transaction | Money Raised |
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Announced Date | Transaction | Number of Investors | Money Raised | Lead Investors | 1/2002 | Series C | 3 | $20M |
U.S. Venture Partners TCV Mayfield Fund Mayfield Fund TCV U.S. Venture Partners U.S. Venture Partners TCV Mayfield Fund Mayfield Fund TCV U.S. Venture Partners |
6/2003 | Series D | 2 | $4.6M |
U.S. Venture Partners Mayfield Fund U.S. Venture Partners Mayfield Fund |
4/2005 | Series E | 4 | $10M |
ArrowPath Venture Partners TCV Mayfield Fund U.S. Venture Partners ArrowPath Venture Partners TCV Mayfield Fund U.S. Venture Partners |
4/2000 | Series B | 4 | $45M |
TransCosmos TCV U.S. Venture Partners Mayfield Fund TransCosmos TCV U.S. Venture Partners |
3/2000 | Series A | 2 | $1.2M |
Charles Corfield Skip Stritter Charles Corfield Skip Stritter |
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